Privacy Policy

1. Introduction

Welcome to The Calm Confident Child ("we," "our," or "us"), operated by Cydney Moreau. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calmconfidentchild.com and purchase our Playbook.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, billing address, and phone number when you make a purchase or join the waitlist.
• Payment Information: We do not store credit card numbers. All payments are processed securely through third-party payment processors.
• Usage Data: IP address, browser type, pages visited, time spent, and referring URLs collected automatically via cookies and analytics tools.
• Communications: Any messages you send us directly via email or contact forms.

3. How We Use Your Information

We use the information we collect to:

• Process transactions and deliver purchased content
• Send you transactional emails related to your purchase
• Send you marketing communications you have opted into (you may unsubscribe at any time)
• Improve our website, products, and services
• Comply with legal obligations
• Prevent fraud and enforce our Terms of Service

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and business (e.g., payment processors, email service providers, analytics platforms), subject to confidentiality agreements. We may also disclose information when required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You may disable cookies through your browser settings, but some features of our website may not function properly as a result. We also use Meta Pixel and similar advertising technologies to measure the effectiveness of our marketing campaigns.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@calmconfidentchild.com.